When cameras or recorders falter, swift action keeps security tight. Our local CCTV service team delivers rapid, on-site support across Reading and neighbouring areas—no call-out charge within 30 miles.
What We Provide
- Warranty repairs – authorised diagnostics and fixes while your equipment is under warranty
- Post-warranty care – cost-effective repairs and upgrades that extend system life
- Comprehensive diagnosis – on-site testing of cameras, NVRs, power supplies, PoE switches, cabling and mounts
- Preventative maintenance visits – scheduled inspections, lens cleaning, connector checks and environmental sealing
- Detailed service reports – clear documentation for insurance, compliance and asset management
- No fix – no pay guarantee – if we can’t resolve the issue, you pay nothing for labour
Troubleshooting & System Optimisation
Not satisfied with your CCTV’s performance? We go beyond basic fixes to optimise configuration and unlock features already built into your hardware. Whether motion alerts are unreliable, night-time images are too dark, or remote access is sluggish, our engineers:
- audit current settings, firmware and network paths
- adjust resolution, bitrate and analytics to match real-world conditions
- fine-tune recording schedules and storage policies for longer retention
- activate under-used functions—smart detection, line-crossing, audio or I/O triggers
- document every change so you can track improvements and remain compliant
We don’t think in templates; we squeeze every capability out of your existing equipment before recommending new investment.
Benefits to Your Business
- Minimise downtime with same-day response on critical faults
- Maintain image quality by keeping cameras and recorders in peak condition
- Control costs through flat-rate labour and free local call-outs
- Simplify compliance with signed service logs and firmware records
- Plan upgrades confidently using insights from each maintenance visit
Book Your CCTV Service Visit
Need fast, reliable CCTV service in Reading or nearby? Contact our service desk to arrange an engineer visit—warranty or post-warranty, configuration tweaks or full repairs, we keep your security system running at its best.
0 Comments