How We Work

Our Process – Smart, Efficient & Reliable

We follow a structured approach to ensure your security system is designed, installed, and maintained to the highest standards. From initial consultation to AI-powered enhancements, we make security simple and effective.

CCTV installation UK

How We Work 4-Stage Process

Security doesn’t have to be complicated. Our 4-step process is straightforward, reliable, and designed to fit your business. Let’s get started on protecting what matters most.

1

Free Initial Consultation & Analysis

Initial Consultation

  • In-depth discussion of business goals and security requirements
  • Analysis of existing CCTV infrastructure (if applicable)
  • Identification of key areas requiring surveillance
  • Review of potential security scenarios
  • Preliminary budget and timeline assessment

Technical Audit

  • Professional site inspection
  • Assessment of lighting conditions
  • Evaluation of network infrastructure
  • Identification of potential technical challenges
  • Measurements and photographic documentation
  • Compliance review with GDPR and legal regulations

2

Free Tailored Solution Design

System Planning

  • Detailed hardware specifications
  • Selection of the right cameras (resolution, focal length, light sensitivity)
  • Specification of recording devices
  • Network infrastructure planning
  • Camera placement plan considering:
    ✔ Optimal viewing angles
    ✔ Elimination of blind spots
    ✔ Lighting conditions
    ✔ Potential obstructions

AI Implementation Plan

  • Defining SmartGard.AI security scenarios
  • Virtual patrol configuration
  • Planning system integration with existing security infrastructure
  • Customisation of AI detection algorithms

3

Professional Installation & Configuration

Professional Installation

  • Comprehensive structured cabling
  • Camera and recording device installation
  • Network and security configuration
  • System performance testing
  • Camera calibration and image optimisation

SmartGard.AI Integration

  • AI system deployment
  • Security scenario configuration
  • Setting up alerts and notifications
  • Integration with third-party systems
  • Full functionality testing

4

Post Support

30-Day Free Trial & Monitoring

After installation, we don’t leave you on your own – for 30 days, we actively monitor your system, fine-tuning configurations and ensuring AI functionalities operate optimally. During this period, our technical team verifies system efficiency and supports your staff in maximising the use of its features.

  • Free system monitoring
  • Settings optimisation
  • Configuration adjustments
  • 24/7 technical support
  • Performance analysis

Long-Term Maintenance & Support

  • Regular technical inspections
  • System performance monitoring
  • Software updates
  • AI scenario optimisation
  • Performance reports
  • Rapid response to technical issues

Continuous Development & Optimisation

  • Regular consultations on business needs
  • System improvement recommendations
  • AI functionality updates
  • Adaptation to evolving security requirements
  • ROI analysis and optimisation recommendations